BANK Front of House Porter - Birmingham

BANK Front of House Porter

Location: Birmingham, The Harborne Hospital
Bank contract, working shifts depending on business needs
Shift times: Flexible shift patterns to suit you, between Monday and Sunday, 6:30am to 10pm

We’re looking for Bank Front of House Porters to join our Hotel Services team based in Birmingham, The Harborne Hospital. Part of the World’s largest private healthcare group; providing award winning primary, acute and complex care.

As a Front of House Porter you’ll be both professional and friendly – someone who’s completely focused on customer service, with a can-do attitude.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in Hotel Services but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

• Be of assistance to all Patients as required.
• Any other reasonable duties that may be required in Hospitals.
• To remain updated on the Hospital’s Policies and Procedures on Health & Safety, Fire and Evacuation Procedures
• To perform any tasks specifically assigned to you
• To carry out any other tasks assigned by the Supervisor or designee
• Attend mandatory training on annual basis

What you’ll bring:

• Organised, punctual and efficient
• Fun and energetic
• Good at communicating with both colleagues and customers.

Culture and values  

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.  

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:  

• Unique and Individual: We recognise and value everyone as unique and individual 
• Kindness and compassion: We treat people with kindness and compassion 
• Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness 
• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity 

Reasonable adjustments 

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. 

#LI-AP1