Senior Clinical Imaging Applications Analyst

Senior Clinical Imaging Applications Analyst

1 London Bridge

Full-Time, 37.5 hours per week

Permanent

We are looking for a Senior Clinical Imaging Applications Analyst to join our ITG EHR Systems Department at HCA UK.

HCA Healthcare UK’s Information Technology Group (ITG) is a Group IT function, developing and managing all aspects of healthcare IT across our portfolio of hospitals, clinics, outpatient centres, laboratories, and other associated businesses.

This role is within the Clinical Imaging Systems team in the ITG EHR Systems Department. As we look to increase our effectiveness and maturity in project and service delivery this will be a key role in helping us achieve those aims both in contributing to our day-to-day and in helping us contribute to projects and change management, to drive utilisation, standardisation, consolidation, and incremental improvement.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in Patient Access, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you'll do:

• Delivering management, technical and administrative services to support and maintain live applications.

• Manages application enhancements and supports projects to improve business performance or support business growth.

• Advises on application security, licensing, upgrades, systems performance, backups, and disaster recovery needs.

• Coordinating responses to incident reports, minimising negative impacts and restoring service as quickly as possible.

• Develops, maintains, and tests incident management procedures.

• Investigates escalated incidents, seeks resolution, and facilitates recovery. Ensures that resolved incidents are properly documented and closed.

• Analyses causes of incidents, minimising probability of recurrence, and contributes to service improvement. Analyses metrics and reports on the performance of the incident management process.

• Assessing risks associated with proposed changes and ensuring changes to products, services or systems are controlled and coordinated.

• Investigating business situations to define recommendations for improvement action.

• Applying the processes, systems and functions required to make new and changed services and features available for use.

What you'll bring:

• Experience in a clinical applications services and support or operations role.

• Experience in healthcare technology Imaging software and integration services and support

• Proficient Knowledge and Understanding of Healthcare Imaging Systems, i.e. PACS or Sectra PACS and other imaging systems and modalities.

• Business Analysis and projects experience desirable

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You'll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.

• Private Healthcare Insurance for treatment at our leading hospitals.

• Private pension contribution which increases with length of service.

• Season Ticket Loan and Cycle to Work scheme.

• Group Life Assurance from day one.

• Critical illness cover.

• Enhanced Maternity and Paternity pay.

• Corporate staff discount for all facilities including Maternity packages at The Portland.

• Comprehensive range of flexible health, protection and lifestyle benefits to suit you.

• Discounts with over 800 major retailers.

Culture and values  

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:  

• Unique and Individual: We recognise and value everyone as unique and individual 

• Kindness and compassion: We treat people with kindness and compassion 

• Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness 

• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity 

Reasonable adjustments 

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. 

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